Frequently Asked Questions
Find answers to common questions about our children's collection
How do I determine the correct size for my child?
Please refer to our comprehensive Size Guide available on each product page, which includes measurements for height, chest, and waist across all age groups.
Are your clothes machine washable?
Most of our garments are machine washable. However, for delicate items like hand-smocked dresses and wool knitwear, we recommend following the specific care instructions on the label.
Can I modify or cancel my order after it has been placed?
We aim to process orders quickly. Please contact our customer service team within 30 minutes of placement to request any changes or cancellations.
Do you offer gift wrapping services?
Yes, we offer premium gift wrapping including a signature Trotters box and a personalized message card at checkout.
Are your fabrics suitable for sensitive skin?
We prioritize high-quality natural fibers, such as organic cotton and soft merino wool, to ensure comfort and breathability for children with sensitive skin.
Do you restock items that are sold out?
While many of our classic styles are restocked regularly, our seasonal collections are limited edition. You can sign up for 'Back in Stock' notifications on the product page.